The service advisor role is often underappreciated, but is without a doubt, one of the most critical positions in any garage.
Whether you’re a garage owner or a service advisor, understanding the nuances of this role is vital to improving operations, customer satisfaction, and overall profitability.
In the first of a two-part article for Aftermarket, Jay Wheatley AAE MIMI, business coach and mentor at Absolutely Automotive, highlights the importance of service advisors to garage teams.
Click here to read his article in full…
